Agenda / Day 3
Day 3 · Wed · Jul 1, 2026
What’s New: FreeBalance Services
Key success factors and why agile beats waterfall.
Time
2:00 PM – 3:00 PM
Day
Day 3
Wed · Jul 1, 2026
Venue
Hyatt Regency
Port of Spain
Format
Presentation
Speakers
On this session.
About this session
What you'll take away.
Gerard Rao opens the FreeBalance services playbook honestly — what went right, what went wrong, and what the team changed across the last two years of deployments. The headline shift: a move from milestone-gated waterfall to agile activation, with progressive go-lives every 8–12 weeks instead of one 18-month launch. The result: time-to-first-value has roughly halved, and customer-reported escalations have dropped by about a third.
What you'll leave with
- Why agile progressive activation beats waterfall for PFM deployments
- The four Key Success Factors that predict on-time go-live
- Real numbers from the last two years of FreeBalance engagements
- When to push back if your integrator proposes a 'big bang' approach
Read more
Where it happens
Hyatt Regency · Port of Spain.
1 Wrightson Road
Port of Spain, Trinidad & Tobago
Lat
10.6488° N
Long
61.5179° W